Refund policy

The customer is responsible for all shipping charges and may be subject to a 20% restocking fee on any returned or refused orders. Refused or returned orders can be re-shipped with the stores approval with additional reshipping costs included. 24 Cancellation on all orders.

Nu Pleasure Adult Store does not take responsibility for stolen, lost or damaged packages. Because packages can get lost or damaged in transit, we recommend your return packages be fully insured. We also recommend using a carrier like UPS or FedEx that provides proof of delivery for your protection.

 

ANY RETURNS MUST BE UN-OPENED AND UN-USED TO BE CONSIDERED RETURNABLE. ANY RETURNS MUST BE PROCESSED WITH 7 DAYS OF ORDER RECEIVED.